Balkan Ruby 2019

We will send you an Invoice within a few days from the date when you purchased your ticket.

If you have any questions or special requests for the invoice do not hesitate to contact us: hi@balkanruby.com

We collect personal information from you when you purchase a ticket. You may however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
• To help us to more effectively respond to your requests and support needs
• To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased tickets.

See the full privacy statement. 

All ticket prices include the local sales tax where the event takes place, and any other transaction fees. Prices include VAT.

All tickets are delivered via email. Upon registration at the venue, you will receive your badge and t-shirt.

• Access to all talks at the conference
• A cool T-shirt
• Morning and afternoon coffee breaks
• Access to the after party

If you have to cancel your conference ticket(s), please send us an email at hi@balkanruby.com at latest two weeks before the event. Once you cancel the ticket(s), you will receive a refund of your purchase. Cancellations made later than two weeks before the event starts and attendees who fail to attend for some reason, can’t be considered for refunds. Sorry.

Please read the full refund policy. 

If you’d like to transfer your ticket to a friend or colleague without the reservation being refunded, that’s no problem at all — no cancellation fees will occur. Don’t forget to send us the new attendee contact details at hi@balkanruby.comno later than five days before the event you are registered for. We’ll sort it out quickly.

If the event is cancelled, We will fully refund your registration fee with no penalties or other reductions — no questions asked! However, we can’t cover travel or hotel reservation costs.

All attendees shall conduct themselves at all times in accordance with the Conference’s Code of Conduct, as listed on http://berlincodeofconduct.org/. We reserve the right to remove from the Conference a person, Company, or any Company representative(s) violating those standards. We will not refund anyone who violates the Code of Conduct.